RD Finders and Personal Training

This section is designed to answer some of the most commonly asked questions about picking the right provider and service for you.

Please feel free to contact us with any further questions or clarifcations that you may need.

When choosing a provider, you should have a sense of how this person will work with and support you.

customerservice@RDFinders.com

cydney@RDFinders.com

noah@RDFinders.com

How do I chose a provider that is right for me?

• Speak to your future provider about their credentials and training.  For registered dietitian, they are credentialed by the state and will carry a state license to practice.  Personal trainers are not credentialed by the state, but rather nationally.  Both providers should carry professional liability insurance to protect both themselves and you, the client.
• Other things to consider is the professionalism of the provider.  How quickly they respond to phone calls or emails.  Some providers may designate callback time, and this should be made clear by the provider so you can expect a response from them.
• Most importantly - do you connect with your trainer or dietitian?  Not all personality types work together.  If it isn't a fit personality wise, you will struggle to reach your goals.

Is insurance accepted?

• Nutrition services are covered by health insurance under Medical Nutrition Therapy.  If you have a HMO, you will need a referral to see Cydney.
• If your insurance is a PPO, if Cydney is in your network, services should be covered.
• Call your insurance plan prior to scheduling an appointment should you have questions about fee arrangments.
• At this time Cydney is only accepting BCBS and Multiplan.  United Health Care allows for a 20% discount rate for private practice dietitians.  Please call your insurance carrier if you have questions.

If we are chosen to do your training or nutrition coachin, how many sessions are needed?

• Typically, personal training sessions are sold based on 36 sessions (3 times per week for three months).   Training a client will not exceed 1 year.  The education experience with our trainers should leave you educated enough to train by yourself with occassional follw-ups or tune ups. 
• Nutrition consulting can range from meeting every 2-3 weeks to every three months depending on reason why you are seeking counsel.  Follow-ups are directed by the client per the dietitian's recommendation.
• Contest preparation - typically done 20 weeks out from contest date, unless dietitian/trainer has evaluated you for a different time frame.  Training sessions are 4 times per week.  Nutrition only prep - meet every 3 weeks to make necessary changes.

What are your scheduling policies?

• All cancellations require 24-hour noticed by either party.  In the event that 24-hour notice is not given by the client, the client will be charged for the full amount of the scheduled appointment.  If trainer/dietitian cancels, the appointment will be rescheduled and given a free session.
• If the client is late for a scheduled visit, the visit will last the remainder of the alotted visit time.  If the trainer/dietitian is late, the full scheduled visit will be given.

Client privacy - how is it protected?

• We follow HIPPA guidelines to protect sensitive client information.  All records are filed in a locked offsite office.  In the future, RD Finders may have an office location and all client records will be kept offsite to protect client's privacy.

How long have you been a trainer and dietitian?

• Cydney has been a trainer since 1995 and a dietitian since 2001.
• Noah has been a trainer since 2000.

Still have questions? Please contact us anytime! We look forward to hearing from you.

Please send us an email with your questions:

customerservice@RDFinders.com